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UN Women Moldova Vacancy: National Consultant to provide support to services re-engineering.Vacancy Number: Pr17/01514
Background
UN Women is operational in Moldova since 2010. Currently, it is implementing its Strategic Note for 2014-2017. UN-Women closely cooperates with the government, civil society, and private sector to advance social, economic and political rights and opportunities for women and girls, placing special focus on those from marginalized groups. These include, but not limited to rural women, Romani women, women with disabilities, young women, women living with or affected by HIV, women survivors of violence and trafficking, women migrants, elderly women and women in Transnistria and Gagauzia. We work with them to challenge the stereotypical image of women. We apply new tools to ensure women’s proactive engagement in designing, prototyping and implementing the state policies and plans. Thus, UN-Women’s operation in Moldova focuses on bringing about concrete change in the lives of women and the society through the following three key areas. Eliminating Violence Against Women. UN-Women employs adaptive solutions by empowering survivors of violence from various backgrounds to speak up and advocate for concrete actions with their peers as well as with authorities and the media. This approach so far has led to changing perceptions of survivors by the authorities, media and other women, so they are acknowledged and involved as the key experts in eliminating VAW in legislative, policy, institutional and community level initiatives. Lately, UN-Women has started to mobilize other actors of society including youth, religious leaders, former perpetrators, judicial staff, police, members of the artistic community, so that under the leadership of the survivors of violence, the ‘whole of society’ can produce long-overdue results for women. Apart from these, UN-Women has continued the conventional technical interventions/solutions, such as support to government authorities and civil society partners to implement provisions of the Domestic Violence Law (2008) and strengthening the legislative framework by further aligning it to international norms and standards. UN-Women’s next Strategic Note for 2018-2022 in Moldova will build on these results and further inform support to the country in this area of work at all levels. Women in Politics and Leadership. Women’s opportunities to hold elected office in Moldova are still low, with women from marginalized groups virtually absent from decision-making positions. In response to these challenges, UN-Women is leading a comprehensive UN joint programme on promoting women in politics, implemented together with UNDP and two civil society organizations. Partnerships are forged with legislators, institutions and community leaders to empower them to increasingly work with women, especially those who are marginalized from the decision-making, thus enabling the women to lead the required changes. This is being done through community level mentoring and role modeling, exchange of good practices and establishment of self-support networks, especially among women elected for the first time in Parliament and local councils or appointed as mayors. UN-Women will work further to strengthen the networks between women from all levels and continue legislative and policy work in order to ensure women’s fair access to politics and real influence in a sustainable manner. Women’s Economic Empowerment. UN-Women has initiated a number of strategic actions in this area. The first state strategy for women’s entrepreneurship was jointly created with women in business and currently being considered by the Government. Additionally, the government launched a process of re-engineering public services (as part of the Public Services Modernization Reform agenda) by taking over a successful public services provision model through one-stop shop piloted by UN-Women. For over two years, more than 100 girls, including Romani girls, girls with disabilities, girls who experienced violence and girls who are left behind by their migrant parents, benefited from an initiative on information and communication technologies (ICTs) as one of the promising employment and self-employment opportunities. UN Women also works closely with policy makers to adopt state programmes that empower women in technology and entrepreneurship. Based on the innovation approach that UN Women has embarked on since 2015 to deliver higher and accelerated results, a strategic partnership with State Chancellery, Center for Electronic Governance and UNDP through Moldova Social Innovation Lab (MiLab) was established to jointly contribute to prototyping and testing innovative solution for current complex social issues women and men from Moldova face. Innovation tools such as co-creation, design thinking, use of collective intelligence, positive deviance and other are constantly being applied to trigger a different mindset for the re-engineering of public services. One of the major result achieved so far is institutionalization of the Joint Information and Services Bureaus (JISB) – a new model of coordinated and gender sensitive service provision that has been introduced with the support of UN Women and is operational in 21 districts. Establishment of Joint Information Service Bureau (JISB) paved the way for functioning of a coordinated service provision for the benefit of women and vulnerable groups of population, including from the Security Zone of Republic of Moldova. This enabled bringing together around nine services focusing on the areas of employment, labour market and social protection providing guidance and advice and thus addressing challenges at the local level. Establishment of JISBs was unique and cost effective for Moldova’s local public administration, as it did not entail creation of new structure or recruitment of additional staff. Government of the Republic of Moldova committed itself to continue streamlining the public administration, in order to provide citizens with quality services, which is reflected in the 2016-2020 Public Administration Reform Strategy which, as it is formulated, shall be more focused on people, and has an objective to offer services through Universal Service Provision Centers (USPC) to be developed on the existing experience of JISB model. UN Women established, therefore, a strategic partnership with State Chancellery, Center for Electronic Governance and UNDP through MiLab to contribute to the improvement of public services delivery in a coordinated manner by applying such innovative tools and techniques as user-centered design, co-creation, design thinking, positive deviance and other. Another major focus UN Women places is on applying innovation approach to end violence against women and girls (VAW), particularly through testing new creative approaches to the work of the multi-disciplinary teams to prevent and combat VAW. Therefore, UN Women seeks a local consultant to provide support in the process of co-designing and testing the prototypes of Universal Service Provision Centers based on Joint Information and Services Bureaus model, and help selected local authorities to apply human-centered design thinking to test new models of multidisciplinary teams to prevent and eliminate VAW. Scope of work
The main objective of this assignment is to facilitate and provide support in testing new approaches to one stops shop models for public service delivery including prototyping and testing new approaches to multidisciplinary teams work on preventing and combating violence against women and girls. A specific focus will be dedicated to co-creating the prototypes and testing them with particular vulnerable and disadvantaged groups of women, including women with disabilities, women from ethnic and linguistic minorities including Roma, women with HIV, etc. The consultant will be working as part of the Social Innovation Lab team, in close collaboration with State Chancellery, key line ministries, Center for Electronic Governance, local selected local authorities, UNDP and other development partners. The activity of National Consultant will consist in providing technical assistance, guidance, facilitation and coordination, monitoring and regular exchange of knowledge and experience between service providers and users, central and local authorities and other stakeholders from selected districts. Selected person will also provide advice on the regular collaboration with State Chancellery, Center for Electronic Governance, Social Innovation Lab – MiLab, governmental entity responsible for the implementation of the Modernization of Public Services activities and other Government authorities, on improving the service provision via USPC/ JISB platforms and the multidisciplinary teams. Moreover, the Consultant will work in a close collaboration with representatives of different categories of women from rural and urban areas of Moldova, in order to ensure applying of co-creation principles in the process of public services (re)design. More specifically, the consultant will be responsible for the following tasks: Related to re-engineering of public services through testing Universal Service Provision Centers:
Related to multidisciplinary teams working on preventing and eliminating VAW:
Requirements for experience
Education:
Experience:
Language Requirements:
Other Skills
Documents to be included
Interested candidates are invited to submit their online applications by 18 April 2017 with the following documents.
Financial proposal
The financial proposal shall include a breakdown of the lump sum amount (daily rate and number of anticipated working days). Please see Annex I: Price Proposal Guideline and Template and Annex II: Price Proposal Submission Form.
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