Republic of Moldova

Description:

The project goal is to advance the use of Information and Communication Technologies by public administration institutions for a more efficient and transparent exercise of their functions. It builds capacity for the implementation of the National Strategy e-Moldova objectives that will ultimately contribute to reducing poverty through economic competitiveness and productivity, expanding e-governance-based democratic practices and integrating into European processes and structures.

Objectives:

• Assess the preparedness of central and local public authorities for e-governance implementation through a thorough analysis of ICT infrastructure and civil servants ICT skills and formulate recommendations for effective usage of ICT in government processes.
• Support the development of an enabling policy environment and a regulatory framework for e-governance;
• Develop a regulation and certification system on computer literacy for the government employees;
• Train relevant public servants in principles of Information Society Development as well as ICT basic skills;
• Raise awareness of the public on e-governance benefits;
• Establish a regulatory mechanism for the implementation of the on-line services;
• Develop standards for governmental websites;
• Develop a model of e-Governance portal and a pilot service for citizens.

Benefits expected:

• E-Governance Concept developed to allow implementation of ICT as a tool for Public Administration Reform;
• ICT training system for public servants re-designed to ensure an increasing number and quality of electronic services for citizens and business community;
• One on-line service developed and piloted.

Public awareness:

The project promotes strategic communication among key stakeholders involved in e-governance implementation. A communication strategy has been developed and is jointly implemented with national partner institutions (MID, Government Office). A wide public awareness campaign on Information Society Technologies for Development (ICTD) and e-Governance benefits is conducted to facilitate communication, knowledge sharing and participation, using such tools as an interactive website, a TV programme, media trainings, round tables and workshops.

Partners:

Ministry of  Information Development, Ministry of Finance and Main State Fiscal Inspectorate, Academy of Public Administration, World Bank, SOROS Foundation, private sector, Academia, NGOs.

Noteworthy:

The advancement of the Information and Communication Technology (ICT) in government processes and services will facilitate the access to public information and improve the quality of public services.